This audit is written in accordance with the new Data Protection guidelines issued May 2018

At Sophie's Studio we are committed to protecting your privacy and your child's personal information

Sophie's Studio collect and store personal information such as parent/carer contact details, emergency contacts, medical information and any additional information necessary to ensure the safe and effective delivery of our dance classes and event.

Your information is used only for legitimate purposes, including ;

- Managing class registrations and attendance 

- Communicating important information about classes, performances and events

- Ensuring the health, safety and wellbeing of our dancers

- Meeting our legal and safeguarding responsibilities 

We will only share your information where required by law or where it is necessary to protect the safety and welfare of a child.

We keep personal information for administrative, legal or safeguarding purposes.

Sophie's Studio professionals are provided with a list of In Case Of Emergency contact numbers. Each dance professional only has access to ICE details specifically for the students they teach. This is to ensure your child is taking class in the safest environment possible. ICE details are collated by Sophie's Studio and are not shared with any other parties

Sophie's Studio DO NOT hold customer address details. If customers have signed up to the GoCardless direct debit payment scheme, in this instance address details are kept by GoCardless and not by Sophie's Studio​

All correspondence with Sophie, any SS faculty members and our SS Credit Control and Admin Department should be via email ONLY. This way, any information and correspondence is automatically archived and easily retrieved if necessary

Under the UK General Data Protection Regulation, you have the right to requests access to the personal information we hold about you or your child, ask for inaccurate information to be corrected, request deletion where appropriate, or withdraw consent where processing is based on consent.

Sophie's Studio will delete any information for students who decide to leave the dance school

If Sophie's Studio have been provided with a contact number from a customer that becomes invalid, it is the customer's responsibility to contact SS with updated information so we can amend our records accordingly

Sophie's Studio hold signed copies of Parents / Guardians right to Sophie's Studio photography and videography of individual students used for business media use only. This information is not distributed.

Electronic devices used by Sophie's Studio that hold customer data are kept locked with pass codes. Sophie's Studio customer information is never kept on any portable memory stick device

All new and existing Sophie's Studio customers are given the option to opt out of any correspondence with Sophie's Studio. This will result in important dance school information not being communicated, information such as : invoices, dance school news, audition opportunities, term dates etc

Sophie's Studio customers can access the dance school's GDPR  Data Protection Policies & Privacy Promise at any time via our website 

New customers are sent a link to the Sophie's Studio GDPR Data Protection Policies & Privacy Promise in their initial Welcome Pack email

If you have any questions about this Privacy Promise or how your information is handled, please contact Sophie's Studio at info@sophiesstudio.com